Five-star service all the way! This company truly goes above and beyond when it comes to providing top-notch internet and communication services. Exceptionally fast and reliable internet, superior customer service that is both knowledgeable and friendly, and their commitment to resolving issues promptly has made my experience nothing short of amazing. This is an absolute benchmark for all other providers to aspire towards. I wholeheartedly recommend their services to anyone seeking seamless digital connectivity! Bonus - You can pick up the phone and talk to someone promptly!
GO LOCAL - After a nightmare 6 months of dealing with other "big" companies and still no internet, Rob came in and within 20 minutes I was connected. Can't recommend Click Access enough. Thanks so much again Rob, amazing.
Highly recommend Click Access. Great customer service and making the switch was super easy. Very happy with the whole process. It's important to me to support a local business and Rob & Liz certainly delivered.
Rob and Liz have been so supportive and accommodating with my recent move, making sure we had internet connected the day we moved in, personally meeting at the house to install and setup the modem and understanding the financial pressures with moving. Their customer service is second to none, would highly recommend Click Access to anyone looking for a local, reliable and excellent service provider.
I bought a modem and NBN from Click Access. Rob was informative, professional and friendly. He came out to the house and set up the modem. We found out that there were issues in the NBN line connected to my home and he was extremely helpful and supportive in solving the issue. He set up multiple call outs with NBN until the issue was finally resolved. Any time I needed to make contact, Liz and & Rob were available by phone immediately and were always warm and professional. I highly recommend this local family business, you get quality product with impeccable customer service.
This company has provided us with the best service I have ever seen, they have gone above and beyond in their dealings with us. Highly recommend.
We have been very happy with the service and would not hesitate to recommend Click Access!
Rob and Liz have been lovely to deal with and the customer service was fantastic!
I recently switched to Click Access as my internet provider, and I couldn't be happier. Their local service is exceptional, demonstrating a thorough and supportive approach. Communication is top-notch, and I've experienced no problems whatsoever. Five stars for Click Access - they've exceeded my expectations!
Thank you Rob and Liz for the fast installation for us. It's the most reliable reception we have ever had here. Very happy!
Was very happy to switch over to Click Access. Rob and Liz were extremely helpful and patient with all my questions. Was so lucky to have Rob set up my modem and connect all the devices. Great to know they are local and no hours waiting on the phone for help when you need it most! Thanks again for all your help and fast response. Most appreciated. Highly recommended.
Rob and Liz are the best in their field. I never worry about our telephone/data any more. If there's an issue, it's only a phone call away and these guys just can't be any more helpful. They are a great example of why I deal with small businesses.
We recently switched to Click Access after being with a different provider. Phones and technology had not been my friend for the past fair few months. It had put a strain on my business, as clients (new or current) had not been able to contact me and has been an absolute headache to the point of a breakdown in tears.
Rob and Liz have been amazing, gone above and beyond to help out with all our technical issues. Rob was so professional and wouldn't leave my home until every device was working correctly.
It's really hard to find good customer service these days but it's a breath of fresh air to know that I have the help of someone who genuinely cares. Thank you Click Access!
I would highly recommend Liz and Rob at Click Access when you are looking for an NBN connection. I found the whole procedure very easy and Liz was able to talk me through the internet options which made filling in the online form simple. Rob installed the new modem for us and arrived on time which is always a bonus. We are now up and running with our NBN and very happy with the process.
I've just come on board with Click Access and I am sooo happy! My internet speed is way faster and definitely more stable.
I would highly recommend Click Access to anyone looking for an internet service provider that has personalised customer service and looks after you like a person not a number.
I highly recommend Click Access! After battling with another provider for nearly 3 months because they couldn’t get us internet, Liz and Rob had us connected in a very quick space of time! Excellent service and I’m so very grateful!
The time was right for a new mobile phone and a new plan to go with it. Click Access were able to source a great phone for me and I was able to keep my number. I'm saving $10 per month on my new plan. Being a pensioner that means a lot to me.
The staff at Click Access also showed me how to use the phone.
I would thoroughly recommend Click Access. It's easy to call them and I get to speak with someone very quickly.
I have just swapped to Click Access with my mobile, I can't speak highly enough of this company, the deal is awesome, so much so that we chose them as our
NBN provider also.
We connected just last night with help from the owners themselves and it's so fast. You guys are the best and I wouldn't hesitate to recommend you to everyone on the coast.
Thanks so much Rob and Liz
I am very happy with the business phone system Click Access has provided us, it's sophisticated yet easy to use, and the support has been second to none! Very happy 😄😄
Thank you so much to Liz & Rob for your amazing service. You made it easy to get connected, and so convenient to deal with a local company rather than a large provider. I'd highly recommend!
I use Click Access for both my home and my business, and I couldn't be happier. Not only is their pricing competitive, but the level of support they provide is second to none. It's fantastic to be able to phone them and immediately talk to a local person.
Thank you for making our NBN connection and mobile phone set up so easy. Rob and the team have been very responsive and explained every step. I highly recommend to anyone looking for great value phone and internet plans with excellent customer service!